
Welcome to the Rodgers Security Solutions Special Events Security Team!
We are excited to have you on board as a crucial part of our special events security team at RSS. Your role is essential in ensuring the safety and success of the events we secure, and we value the expertise and dedication you bring to the team. Whether you’re joining us for one day, a few days, or longer, we’re glad to have you!
Our Commitment:
At RSS, our focus is to provide top-tier security services that ensure a safe and enjoyable environment for event attendees, clients, and all participants. Your work helps us maintain our reputation for excellence in security services.
Your Role: As a member of our special event security team, you will be responsible for maintaining order, monitoring event activities, ensuring compliance with safety regulations, and providing assistance as needed. Your vigilance and professionalism are key to the smooth operation of every event.

Character & Conduct Expectations
As a member of the Rodgers Security Solutions team, you are not just a presence—you are a first impression. Your behavior, professionalism, and attitude are just as important as your physical presence. The following expectations must be upheld at all times while on duty:
Professionalism
- Maintain a respectful, calm, and controlled presence—especially in high-traffic or tense situations.
- Follow the chain of command and communicate with clarity and respect.
- Avoid using foul language, engaging in confrontations, or making comments that could be considered rude, inappropriate, or dismissive.
Reliability
- Arrive on time, in full uniform, with all required equipment and materials.
- Remain alert and attentive throughout your shift—no sleeping, phone use, or disengagement while on post.
- Complete all assigned tasks, incident reports, and check-ins accurately and without delay.
Accountability
- Take responsibility for your assigned posts and actions at all times.
- Report incidents immediately and thoroughly—don’t attempt to “handle it quietly” or conceal issues.
- Supervisors: Keep your radio or team communication device active and nearby at all times.
Discretion & Confidentiality
- Never record or photograph guests, staff, or event operations without express permission from RSS leadership.
- Do not share sensitive information about the event, venue, personnel, or incidents—verbally, via text or email, or on social media.
Command Presence & Judgment
- Maintain good posture, appropriate tone, and calm nonverbal behavior—your body language matters.
- Exercise sound judgment, especially when resolving conflicts or enforcing access rules.
- Always defer to the Lead Supervisor or Site Manager when escalation is required.
Team Integrity
- Work collaboratively and respectfully with fellow guards, support staff, and client personnel.
- Do not abandon your post without clearance, leave early without approval, or switch roles unless instructed by a supervisor.
- Represent RSS with honor and integrity—your performance impacts future opportunities for both you and the company.
Getting Started:
- Since you have been sent to this page, you should have:
- Already completed the Event Application, which requested the following information:
- ✅ Your Contact information
- ✅ Permits and license information
- ✅ Plus other pertinent details
- Received your Assignment Offer Letter with your pay details, worker classification, and other pertinent information, in which case, you accepted the offer and the terms as outlined.
- Already completed the Event Application, which requested the following information:
- You should have read the information on this Welcome Page, which includes our Character and Conduct expectations, and Non-Disclosure Agreement.
- You still have to complete and submit the following:
- Employment Eligibility Form I-9 [SEE “STEP 2” BELOW]
- Tax information: W-4 and DE-4 (for state and federal compliance) [SEE “STEP 2” BELOW]
- Financial Information: For payroll distribution (direct deposit, etc.) [SEE “STEP 2” BELOW]
- You will need to provide either one item of identification from LIST A on the I-9 Form or one item from LIST B, AND one item from LIST C of the I-9 form. This is required by the U.S. Federal government. An RSS Admin must see and verify your proof to finalize processing this form.
- ***You also must complete your Mandatory Ethics & Harassment Online Training.***
- Effective Q1 2025: RSS is strengthening its training policy. Beginning by or before Q3 2025, all workers assigned to represent RSS — regardless of employment status or assignment duration — are required to complete our Ethics and Harassment Prevention Training before receiving their site assignment or uniform (with few exclusions to timing).
- Contact our HR department if you have not received an email link (or other notification) to attend the online training within 48 hours of being directed to this welcome page.
- Event Briefing:
- Pre-Event Orientation(s) or Briefings: Prior to the event, you will attend a briefing session where you will receive all necessary details, including event schedules [the event agenda and any changes], security protocols, and other valuable information.
- This session may be in-person and/or online. We might record a video that is shared to ensure everyone is aware of the latest.
- Pre-Event Walk-Through: You will perform an in-person site walk-through with the Lead Event Supervisor [time-permitted]. The date and time will be given to you once the event venue provides that information, as we must have that approval first. Some venues have multiple events taking place, overlapping, which can restrict our ability to coordinate a full-team walk-through. We simply adapt to the constraints before us and then modify our logistics accordingly.
- An RSS-issued company shirt will be provided to you during the pre-event walk-through or before the start of your shift.
- Role Assignment: You will be assigned specific duties and locations, tailored to your skills and experience. Your specific shift days and times will be provided to you by or before the walk-through date.
- Please be patient with our logistics team as they have to coordinate your preferred shift days and times with those of other event personnel and with any changes to scheduling that the Client makes. Once we have finalized the shifts, assignments will be provided.
- Pre-Event Orientation(s) or Briefings: Prior to the event, you will attend a briefing session where you will receive all necessary details, including event schedules [the event agenda and any changes], security protocols, and other valuable information.
- Uniform and Equipment:
- Uniform: Please ensure you are in full uniform, clean, and well-presented. Your uniform helps to identify you as a trusted security professional.
- Equipment & Supplies: All necessary equipment and supplies will be provided before the event. Make sure you are familiar with its use and operation.
- Communication:
- Team Coordination: Effective communication is critical. You may be equipped with communication devices to stay in touch with the team and respond promptly to any situation. Or a team lead or supervisor assigned to you and your group will have a device.
- Supervisor Contact: Your immediate supervisor will be your primary point of contact. Please report any issues or concerns directly to them.
- Event Safety and Conduct:
- Safety Protocols: Adherence to safety protocols is paramount. Familiarize yourself with the specific safety guidelines for each event.
- Professionalism: Always maintain a high level of professionalism and courtesy, as you represent RSS and play a significant role in the client’s overall experience.
- Workplace Postings and Resources
- Visit our Workplace Posting portal for direct access to our Employee Handbook, important workplace notices, safety plans, and employment policies for all RSS employees.
- Access it using this link: Workplace Postings
- Workers’ Compensation Coverage
RSS provides state-required workers’ comp coverage for employees. For carrier details, see your Pay Rate Confirmation Form or contact HR. Employees must report all injuries immediately to their supervisor and HR. For questions, contact HR at hr@rodgerssecuritysolutions.com or 213-757-7774 x 102
STEP 2: Employment Eligibility, Tax & Payroll Information
Below is our digital Rodgers Security Solutions Tax & Payroll Intake Form that will allow you to upload your I-9 form and tax forms [DE-4, W4/W9] and provide your payroll information for direct deposits.
Please ensure that you have the following items accessible and information completed BEFORE proceeding to the form.
- Taxpayer ID Number: Social Security Number or Employer ID Number
- Completed I-9 Form: Click this link to access and complete the PDF https://www.uscis.gov/sites/default/files/document/forms/i-9.pdf
- Completed DE-4 Form: Click this link to access and complete the PDF https://edd.ca.gov/siteassets/files/pdf_pub_ctr/de4.pdf
- Completed W-4 Form: Click this link to access and complete the PDF https://www.irs.gov/pub/irs-pdf/fw4.pdf
You can complete the forms using any of these methods:
- Print them, complete, sign, and date. Then bring the documents and two forms of ID (one that proves your identity and the other that proves your eligibility to work in the U.S) to the RSS Command Post (where you clock in/out).
- – OR- Print the documents, complete, sign, and date. Then scan or screenshot them and upload them to this form. Then you can bring your two forms of ID (one that proves your identity and the other that proves your eligibility to work in the U.S) to the RSS Command Post (where you clock in/out).
- – OR- Type your information directly into the forms, sign using your e-signature, or type your name into the signature box and date. The state and federal government allows typed signatures and dates, as long as you are properly handling the documents. For your proof, take a screenshot. Once you are done with the documents, upload them into the Intake Form below. You can bring your two forms of ID (one that proves your identity and the other that proves your eligibility to work in the U.S) to the RSS Command Post (where you clock in/out).
- – OR- Type your information directly into the forms, sign using your e-signature, or type your name into the signature box and date. The state and federal government allows typed signatures and dates, as long as you are properly handling the documents. Once you are done with a document, take a screenshot. Once you have screenshots of each document, upload them into the Intake Form below. You can bring your two forms of ID (one that proves your identity and the other that proves your eligibility to work in the U.S) to the RSS Command Post (where you clock in/out).
If you have the forms listed above, please proceed below. If not, please complete them and return to this page when you are ready to upload them to our system using the form below.
NOTE: Incomplete forms may delay processing.
Important Payroll Distribution Information
The payroll section of our online form will provide you with Direct Deposit Authorization and Paper Check option, for those who don’t have routing and account information from a bank, credit union, or alternate funding source, such as the options below.
For individuals who use financial apps such as Venmo, CashApp, PayPal, Chime, Varo, etc.
If you use any of these alternative financial providers, you might think you can’t receive Direct Deposit, but each of those apps uses banks to process the financial transactions. That means there is a Bank Routing number for your provider and a designated Account Number assigned to you. Once you access that information, you can share it with us so we can process your payroll.
- VENMO: In Venmo, click on “Me,” and next to your Balance, you will see “Account & Routing.” Click on that link, and you will find the Account Number and Routing Number to set up Direct Deposit.
- CASHAPP: In CashApp, at the bottom left, you will click on the icon/link that shows you your “Cash Balance.” Click on the Cash Balance link, and it will open to a new screen. On that screen, you will find “Account Details,” and the routing and account number will be there. CashApp even provides you with information on how to use these numbers for other purposes.
- PAYPAL: Log in to your PayPal account and click on your Profile or “Account Settings” and then click on “Direct Deposit.” There you will find the direct deposit routing and account numbers, and other important information.
- CHIME: Log in to your Chime app and navigate to “Move Money,” then click on “Set up direct deposit.” There you will find your routing and account numbers.
- VARO: Varo gives you two locations to access your direct deposit information:
- 1) Open your Varo app and navigate to your Bank or Savings Account. Then, tap the gear icon in the top right corner, and toggle “Show account number(s)” to view both your routing and account numbers.
- 2) You can also find this information within the “Move Money” section of the app.
Important Notice About Using Cash App, Venmo, and Other Financial Apps for Direct Deposit
If you choose to receive your pay via Cash App, Venmo, Chime, or similar financial apps or prepaid cards, you must first enable direct deposit within the app and ensure your account is fully verified. Submitting routing and account numbers without activating direct deposit may result in payment rejection and delays of up to 5 business days while funds are returned to RSS.
To avoid disruptions:
- Confirm your app/account is set up to receive ACH direct deposits
- Use only the official routing/account info provided by the app
- Double-check that your account is active and eligible to receive payroll payments
RSS is not responsible for delays caused by unverified or improperly set up accounts.
****RSS Tax & Payroll Intake Form****
Event Key Contacts:
All onboarding materials and policies are subject to change based on federal, state, and operational updates. Please direct any questions to HR.
- HR Department:
- Email: hr@rodgerssecuritysolutions.com
- Phone: (213) 818-7020
- On-Site Supervisor:
- Information provided at the orientation and event
- Emergency Support:
- Information provided during briefing (Available during events)

