Learning Objectives
By the end of this lesson, trainees will be able to:
- Select role-appropriate sourcing channels based on cost, urgency, and client requirements.
- Apply sourcing tactics (Boolean search, targeted ads, networking) instead of just posting jobs.
- Balance quality vs. speed when sourcing for event-based vs. long-term contracts.
- Build a sustainable sourcing pipeline that strengthens RSS’s credibility with clients.
Vocabulary & Terminology
General Recruiting & Sourcing
- Sourcing – The process of finding and attracting potential candidates before they apply for a job.
- Screening – Reviewing candidates’ qualifications to decide if they meet role requirements.
- Pipeline – A pool of candidates (active + passive) that can be tapped for current and future needs.
- Active Candidate – Someone actively applying for jobs.
- Passive Candidate – Someone not actively applying but open to the right opportunity.
- Talent Pool – A broader group of individuals who might be suitable for different RSS roles, even if not hired immediately.
Sourcing Methods
- Job Boards – Online platforms where jobs are posted (e.g., Indeed, Craigslist, ZipRecruiter).
- Referrals – Candidates recommended by current employees, contractors, or previous hires.
- Boolean Search – Using AND/OR/NOT operators to refine search results (e.g.,
"executive protection" AND Los Angeles
). - Geofencing Ads – Location-based ads targeting candidates within a defined geographic area.
- Direct Outreach – Contacting potential candidates directly (e.g., LinkedIn messages, cold emails).
- Community Sourcing – Partnering with community organizations, schools, or military groups for candidate flow.
Contract & Client Context
- RFP (Request for Proposal) – A formal request from a client (often corporate or government) asking RSS to bid for services.
- Bid – The proposal RSS submits to win a contract.
- Contract Staffing – Providing staff to fulfill specific terms of a signed agreement with a client.
- Surge Hiring – Rapid recruitment for short-term, high-volume needs (e.g., conventions, concerts).
Role-Specific Recruiting
- Event Security Staff – Guards hired for short-term event security (badge checks, access control, crowd management).
- Patrol Officer – Guard assigned to ongoing patrol duties (property checks, site security).
- Executive Protection (EP) Agent – Specialized role providing personal security for high-profile clients.
- Corporate Staff – Internal RSS hires (HR, operations, accounting, etc.).
- Support Staff – Admin and logistical workers who handle guard check-ins, payroll logging, and event coordination.
Recruiting Metrics
- Fill Rate – The percentage of open positions that are successfully filled.
- Time-to-Fill – How long it takes to hire for a role.
- Quality of Hire – A measure of how well new hires meet performance and reliability expectations.
- No-Show Rate – The percentage of workers who fail to appear for scheduled shifts (critical in event staffing).
RSS-Specific Applications
- Candidate Reliability Index – An internal measure of a guard/employee’s dependability (attendance, punctuality, past performance).
- Standby List – A pre-vetted list of guards who can be called for last-minute coverage.
- Warm Candidate – Someone not currently active but previously screened and ready for re-engagement.
- Hot Fill – Urgent staffing request from a client that must be filled within hours or days.
Lesson Content
1. Strategic Importance of Sourcing
- RSS’s ability to win new contracts (corporate, government, construction) depends on demonstrating a ready talent pool.
- If sourcing is weak, RSS risks:
- Turnover gaps → event understaffing, poor client experience.
- Lost bids → state/federal RFPs often require proof of workforce readiness.
- Revenue leaks → relying on expensive last-minute temp agencies.
- Effective sourcing protects contracts, reputation, and profitability.
2. Sourcing by Role: Going Beyond Job Boards
Event Security Staff (fast-fill, high volume)
- Tactics:
- Craigslist “gigs” ads + daily reposting.
- Partnerships with local community orgs (church groups, veteran groups).
- Referral bonuses tied to short event cycles.
- Why: These candidates are flexible, often part-time seekers, and referrals reduce no-show risks.
Patrol Security Officers (steady, ongoing needs)
- Tactics:
- Military base job boards (Transition Assistance Program).
- Partnerships with law enforcement academies or local colleges.
- Geofenced ads targeting people near client patrol zones.
- Why: Requires reliability and discipline → military and law enforcement networks yield higher retention.
Executive Protection (specialized, low volume)
- Tactics:
- Boolean LinkedIn search (“Executive Protection” + “CP” + “advance agent”).
- Networking at EP conferences (e.g., IPSB).
- Direct outreach to graduates of EP academies.
- Why: Small talent pool, but clients demand elite professionalism — proactive sourcing critical.
Corporate Staff (HR, Ops, Accounting)
- Tactics:
- University career portals + LinkedIn postings.
- Posting in industry-specific groups (e.g., SHRM boards for HR).
- Using skill-based keywords in job ads.
- Why: Corporate roles directly impact compliance, payroll, and scaling → sourcing must target credentialed professionals.
Support Staff (timekeeping, logistics, admin for events)
- Tactics:
- Craigslist “event staff” + Nextdoor postings.
- Partnering with temp agencies for surge needs.
- Recruiting students on flexible schedules.
- Why: Need availability + reliability for short bursts.
3. Advanced Sourcing Techniques
- Boolean Search: e.g.,
(“executive protection” OR “close protection”) AND (“Los Angeles” OR “Anaheim”)
. - Geofencing Ads: Target candidates within 5 miles of a venue to reduce commute/no-shows.
- Social Media Direct Outreach: Personalized DM > general ad.
- Passive Candidate Engagement: Keeping warm lists of guards/agents not currently active but open to future gigs.
4. Balancing Cost, Speed, and Quality
- Cost: Craigslist = cheap, but high no-shows. LinkedIn = pricey, but higher quality.
- Speed: Referrals and temp agencies = immediate. Job boards = slower.
- Quality: EP forums yield vetted agents; job fairs yield mixed results.
- Decision-Making: A hybrid recruiter must choose channels depending on event timeline + client type + budget.
5. Building a Sourcing Pipeline
- Create a living tracker of all candidates (hired, standby, declined).
- Tag candidates by role, location, and reliability for quick matching.
- Re-engage “silver medal” candidates (those not hired last time) for future openings.
- This pipeline demonstrates to clients and RFP boards that RSS is “always staffed.”
Activity / Deliverable
Trainee Task: Pick one role to recruit. In the section below you will develop a mini sourcing strategy:
- Suggest how to keep candidates warm for future opportunities.
- List 3–5 sourcing channels for that role.
- Explain tactics (ex: “I would use a Boolean search on LinkedIn for EP agents”).
- Identify cost vs. speed vs. quality trade-offs.