Admin Skills Assessment

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Section 6: Problem Solving & Adaptability Quiz

  1. 1. Client Report Error

    4

    You realize a client report you emailed earlier contains incorrect data. What is the most professional next step?

  2. 2. Payroll Error Scenario

    4

    A supervisor reports that a guard’s clock-out is missing from the time clock system, and payroll closes in 30 minutes. What should you do first?

  3. 3. Adaptive Thinking Example

    4

    Describe a time when you had to solve a problem quickly in a work or school setting.
    Explain:

    1. The result
    2. The situation
    3. The action you took

  4. 4. Conflicting Directions

    3

    If two supervisors give you conflicting instructions, what is the best approach?

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